Frequently Asked Questions

What is the butterfly shape used for?

The central hollow holds the head and keeps it well centered, while the side wings provide comfortable support for sleeping on your side. Comfort is personal and depends on your sleeping position.

Can I sleep on my back or on my side?

Yes, the pillow is designed for both positions.

Is it a medical product?

No. It is a comfort accessory. It does not replace medical advice.

What are the delivery times?

Delivery times and shipping costs are indicated before payment. Find all the details in our shipping policy.

How can I track my order?

Upon shipping, you will receive an email with a tracking number when the carrier provides one.

Can I change or cancel my order?

Contact us as soon as possible after your purchase. A change or cancellation may no longer be possible if the order is already being prepared or has been shipped. Your legal rights remain unchanged.